Online Banking Information
Our new Online Banking Service allows you to bank at home or office, 24 hours a day, 7 days a week. You may view transactions, transfer money, make loan payments and much more.
Don't be trapped into banking when it is not convenient for you! Banking is as easy as point and click with Guaranty Bank.
To contact us about online banking Click Here.
Announcing New Features: My NetTeller and My Payment
Internet Banking is excited to announce two new features that will enhance your internet banking experience: My NetTeller and My Payment.
My NetTeller allows you to customize your internet banking page with your choice of functions all on one page. Examples of functions, also referred to as widgets, are: Transfers, Account Balances, Transaction History, and many more.
My Payment allows the same customization using bill payment widgets all on one page. Examples of some of the widgets are: Scheduled Payments, New Payments, Account Balances and more.
These new features are optional. If you prefer to use NetTeller and Bill Payment without these enhanced features, you can turn them off by unchecking the box “Set As Start Page” at the top of each page.
“Configure This Page” is the link to choose to personalize the pages to your specifications. A helpful feature is the “Did you know” widget. This widget can be found in the third column when configuring your pages.
A video demonstration of each new feature is available below. The video shows you how to access and configure the new feature pages. The video uses Microsoft Media Player. If you cannot view the video, please contact the Internet Banking department at 417-885-0557 for My NetTeller and My Payment assistance.
ONLINE ACCESS AGREEMENTS
IMPORTANT NOTICE
In order to view account information using GBank Online, you must have 128-bit encryption. 128-bit encryption is the highest level of protection possible for all your Internet communications, including credit card use and financial information. If you do not have 128-bit encryption, please click on the link below to download it to your computer. Download times can take from 5 minutes up to 3 hours depending on your computer and your connection speed. If you have any questions, please call customer service at 417-885-0557.
Download Internet Explorer 8 with 128-bit Encryption
Passwords
- Change your password regularly. Select a password that is not associated with any commonly known personal identification, such as social security numbers, address, date of birth, names of children. Memorize your password rather that write it down. To change your GBank Online password, use the "Options" button.
Accounts
- View additional information about your account by clicking on "More details" at the bottom of your transaction screen.
- Change the name you use for each account by clicking on the "Options," then "Account" at the top of the screen.
- If not all of your accounts are displayed; you can request that they be added by sending Gbank a secure message to the Internet Banking department through "Contact."
- If you want to remove an account, send Gbank a secure message to the Internet Banking department through "Contact."
Transaction History
- This is your transaction history. It will show your account balance and available balance.
- In the left most column, you can click on the check icon and view a front or back image of your checks.
Register
- This is your electronic check register. It will show your current bank balance, the total for pending transactions, and the register balance – just like your checkbook. Unlike your checkbook, when items clear the bank, an "x" will show in the "Cir" column and your current bank balance and total pending transaction amounts will change automatically.
- In the left most column, you can click on the icon for "Edits Transaction". This will allow you to select a category or enter an internal memo.
- Categories allow you to summarize or group transactions to assist in household budgeting.
- Internal memos are useful reminders that can only be viewed by you.
- To view categories and internal memos on the register screen, go to "Options" and check the "2 Line Register Display" box.
- Contact us via email using this feature.
Help
- The "Help" function is context sensitive. Whenever you are unsure, just click on the "Help" button. This will take you to a helpful explanation of the functions on that particular page.
Options
- This button allows you to customize your Internet banking account. Your options include: changing your password, changing your Internet banking ID, or updating your e-mail address.
- Your accounts can have pseudo names and be arranged in the order you would like to view them.
- Alerts can be set for different balance levels or for certain checks that clear.
