Fraud & Identity Theft | Guaranty Bank | Springfield, MO – Nixa, MO – Ozark, MO

For questions about your account or to report a Lost or Stolen Card:

Visa® Debit Card

To report a problem with your Guaranty Bank Visa® debit card including loss, theft or fraudulent activity, please call 417-520-0260 during business hours or 800-791-2525 after business hours.

Visa® or American Express® Credit Card

24-Hour Cardmember Service: 800-558-3424

To reach Cardmember Service via email, login to your account and click on Secure Messages.

Visa® Pay Card

Go online or call 1-866-212-9650 to report a lost or stolen card.