Guaranty Bank is committed to the health and safety of our customers, team members and communities. In this very fluid situation, we are taking every effort to best serve the needs of our customers in a manner that promotes health and safety for all.
Like many businesses, we are following the guidance from the CDC on limiting the spread of COVID-19. As a precautionary measure, we will provide drive-thru service only at all of our banking center locations effective March 18, 2020 until further notice. Serving all of our customers through the drive-thru lanes may increase wait times and we apologize in advance. We appreciate your patience and remain committed to delivering the best customer service possible.
Visit the locations page on gbankmo.com for details on the closest drive-thru, video banking machines and ATMs to support your banking needs. If you require access to your safe deposit box, or need to schedule an appointment for another financial services matter that cannot be facilitated through our drive-thru or other electronic means, please contact our Service Center toll-free at 1.833.875.2492.
This decision is an effort to practice the CDC's social distancing recommendation while ensuring we're available to more safely assist our customers during regular hours. The coronavirus outbreak is rapidly evolving and we will continue to monitor the situation closely in all the communities we serve.
As always, there are a number of ways you can access your accounts and manage your finances using any of the following options:
Taking care of our customers and team members is our top priority and we thank you for your patience as we navigate this situation. We appreciate your continued trust and the privilege to serve you.
As always, our Service Center is available toll-free at 1.833.875.2492 from 7:30 a.m. to 6:30 p.m. Monday through Friday and 8:30 a.m. to 1 p.m. on Saturday to help with your banking needs and answer your questions. Live chat is also available on our website during these times.
Guaranty Bank takes the health and safety of our customers and employees seriously. We appreciate your continued trust and thank you for choosing Guaranty Bank.