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Visa® Debit Card

To report a problem with your Guaranty Bank Visa® debit card including loss, theft or fraudulent activity, please call us toll free at 1.833.875.2492 during customer service hours or 1.800.237.8990 after hours.

Fraud Center

Guaranty Bank provides enhanced fraud protection for your debit card. You may contact the Fraud Center 24/7 at 1.800.237.8990.

Visa® or American Express® Credit Card

24-Hour Cardmember Service: 1.800.558.3424

To reach Cardmember Service via email, log in to your account and click on Secure Messages.

Visa® Pay Card

Go online or call 1.866.212.9650 to report a lost or stolen card.