Visa® Debit Card

To report a problem with your Guaranty Bank Visa® debit card including loss, theft or fraudulent activity, please call us toll free at 1.833.875.2492 during customer service hours or 1.800.791.2525 after hours.

Visa® or American Express® Credit Card

24-Hour Cardmember Service: 1.800.558.3424

To reach Cardmember Service via email, log in to your account and click on Secure Messages.

Visa® Pay Card

Go online or call 1.866.212.9650 to report a lost or stolen card.